Registration

Facilitating Productive Meetings

Event Starts: 1/21/2025 8:30 AM Event Ends: 1/21/2025 11:00 AM

Facilitating Productive Meetings 2025 - With as much time as is spent in meetings and knowing the expense of pulling individuals from other work to gather together, it’s important to ensure each meeting runs smoothly and achieves its intended purpose. Join us for this workshop if you’re interested in getting more accomplished in your meetings with less hassle! This workshop is intended to support any leader with the various angles to consider as part of any change effort—the head, the heart, and the processes. How to communicate the changes, as well as how to move teams through the natural reactions to change are explored. It offers opportunity to practice an effective technique for addressing staff concern or resistance while also satisfying the objectives of whatever change is necessary for organizational success.If you hold an Administrative Assistant role, come power up and polish off the skills needed to keep you energized and effective. Join this workshop to learn more about how to respond to different personalities, serve others well while establishing priorities for assigned and requested responsibilities, determine your work capacity, assertively set respectful boundaries with others, delegate tasks to others, speak into your needs, and bring value to your work.

Event Locations
Virtual- Zoom Meeting

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Culture: Constructing the Right Departmental or Organizational Culture Brick by Brick - 2025

Event Starts: 1/22/2025 9:00 AM Event Ends: 1/29/2025 12:00 PM

All the best plans and organizational intentions can be undermined if the culture doesn’t support it. Building the right culture is tough work, but where to start? In this workshop, we will investigate current departmental and/or organizational culture from a variety of angles in order to achieve a full sense of where it stands today and the opportunities it possesses. We’ll then begin the work of creating a rough draft of how to move forward from here. All the best plans and organizational intentions can be undermined if the culture doesn’t support it. Building the right culture is tough work, but where to start? In this workshop, we will investigate current departmental and/or organizational culture from a variety of angles in order to achieve a full sense of where it stands today and the opportunities it possesses. We’ll then begin the work of creating a rough draft of how to move forward from here.

Event Locations
Virtual- Zoom Meeting

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Overcoming Imposter Syndrome - 2025

Event Starts: 1/28/2025 9:00 AM Event Ends: 1/28/2025 12:00 PM

If you’ve ever felt like an “Imposter” in your role, you are not alone. Up to 82% of people report suffering from some form of “Imposter Syndrome”. It is defined as a pattern of thinking where the individual doubts their skills, talents or accomplishments. They suffer from a deep fear that they will be exposed as a “fraud” who does not deserve the position they have been given or the status and or respect they have achieved. They often attribute their success to luck and frequently struggle with feelings of inadequacy and decreased self-worth. These feelings are quite common in individuals that work in healthcare along with high-achieving leaders. It has been recognized to affect both men and women equally. It disrupts our ability to get out of our own way, get things done, develop meaningful relationships and ultimately achieve the greatness we deserve.

Event Locations
Virtual- Zoom Meeting

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Pediatric Assessment/Emergencies - 2025

Event Starts: 1/28/2025 9:00 AM Event Ends: 1/28/2025 3:30 PM

It is imperative to recognize that pediatric patients are not little adults. This course is designed to review the anatomy and physiology considerations that differentiate the assessment of the pediatric patient from that of an adult. Within the assessment findings, children will demonstrate subtle clues that their condition is beginning to deteriorate requiring the healthcare provider to rapidly intervene before they decompensate. Throughout the day several pediatric emergencies will be reviewed along with describing priority interventions needed/required. Knowledge learned will be applied and integrated into several simulated case studies.

Event Locations
RWHC Office & Training Center

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Case Studies 101: Developing and Facilitating Case Studies - 2025

Event Starts: 1/30/2025 8:30 AM Event Ends: 1/30/2025 12:30 PM

Come to this workshop prepared to be highly interactive and learn new and exciting ways to enhance clinical practice, while breathing new life into competencies through case study development. Engaging all staff in a higher level of thinking is a necessity to enhance patient outcomes, improve processes, and boost organizational workflow. Developing and facilitating case studies can help us do just that. Learn the key components of case study development and review the skill set required to facilitating the case in a group setting. During this workshop the participants will work through at least two case studies using the development template facilitated by the presenter. Finally, there will be an experiential opportunity to practice writing a case study with other colleagues utilizing the case study template.

Event Locations
Virtual- Zoom Meeting

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Service Recovery: In the Moment Responses to Patient Service Concerns

Event Starts: 1/30/2025 9:00 AM Event Ends: 1/30/2025 12:00 PM

It can be challenging to know how to respond when a patient becomes upset about circumstances that may be beyond your control. Knowing how critical it is to resolve concerns and ensure satisfaction, how do you simultaneously keep your cool while also ensuring the patient feels heard and respected? This workshop offers actionable practices for managing emotions in the moment, demonstrating active listening, defusing the intensity of the situation, and employing service recovery to restore the patient’s trust in the services your facility provides.All the best plans and organizational intentions can be undermined if the culture doesn’t support it. Building the right culture is tough work, but where to start? In this workshop, we will investigate current departmental and/or organizational culture from a variety of angles in order to achieve a full sense of where it stands today and the opportunities it possesses. We’ll then begin the work of creating a rough draft of how to move forward from here.

Event Locations
Virtual- Zoom Meeting

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Nursing Ancillary Support- The Journey of Professionalism: 2025

Event Starts: 2/4/2025 9:00 AM Event Ends: 2/4/2025 3:30 PM

There will be a strong emphasis on what professionalism looks like described in specific behaviors and will challenge the individual to a higher level of personal and professional accountability within their job role and responsibilities. Emphasis will also be placed on enhancing interpersonal skills which will allow the individual to have more confidence when needing to speak up about concerns. In addition, the workshop will focus on how to develop personal and professional boundaries when dealing with hierarchy staff, patients/families, and politics within the work environment. The importance of front line customer service will be emphasized. Come join us and reignite the passion you have for your personal professional journey.

Event Locations
RWHC Office & Training Center

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At the Heart of the Matter: Engaging Your Workforce - 2025

Event Starts: 2/5/2025 9:00 AM Event Ends: 2/5/2025 3:30 PM

Pronouns matter…Do your employees refer to your organization as “we” or “they”? “We” shows a commitment that says “I’m in” and an employee who is motivated and feels accountable. It’s about engaging the heart of others to get the job done by understanding what makes them tick. While most people will do what they are supposed to do, this workshop is about how you can help employees want what you want for great team and organizational results.

Event Locations
Virtual- Zoom Meeting

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Building a Resilient Workforce Culture - 2025

Event Starts: 2/11/2025 9:00 AM Event Ends: 2/11/2025 3:30 PM

With all the challenges coming down the pike for healthcare, organizations will need a resilient workforce. Are you and your employees prepared for…. The workforce shortage? The changing reimbursement platforms? The desperate need for health care redesign? How adaptable and flexible…Are you as leaders? Are your employees? Is your workforce change adept or change resistant? Come to this interactive workshop to learn many ideas and strategies on developing a more resilient workforce culture in order to meet the rapid changes of healthcare.

Event Locations
RWHC Office & Training Center

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WI Quality Residency Program Registration - Individual Modules

Event Starts: 2/12/2025 Event Ends: 2/12/2025

The WI Quality Residency Program is designed to engage new and novice hospital quality improvement leaders in a track of education, leadership training, and networking – all critical for success in the first two years on the job. The guest registration option is offered on an “a la carte” basis for experienced quality and other interested hospital leaders looking for a “refresher” in a specific topic area.

Event Locations
Virtual- Zoom Meeting

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