Wisconsin Quality Residency Program

Wisconsin Quality Residency Program

The Wisconsin Hospital Association (WHA) and the Rural Wisconsin Health Cooperative (RWHC), is excited to announce registration is open for the next cohort of the Wisconsin Quality Residency Program. First launched in 2014, the program is designed to engage new and novice hospital quality improvement leaders in a track of education, leadership training, and networking – all critical for success in the first two years on the job.

The program will run May 8, 2024 through March 12, 2025 and include a blend of in-person and virtual learning modules covering foundational topics, including regulatory and accreditation requirements, quality improvement concepts, collecting data for analysis and decision-making, and more. Participants will have access to peer networking and coach calls, a dedicated email group for networking between sessions, and experienced quality leaders throughout Wisconsin for support

While the intended participants for the program are those who are in their first two years in a quality leadership role, we also acknowledge there may be experienced leaders and quality staff who will want to attend one or more modules covering specific areas of interest. After program enrollment closes, guest registration will be available to accommodate individuals interested in attending one or more modules on a first come, first-served basis.

Please see the attached program summary and registration form for more information on program dates, topics, and cost.

To learn more, email  Jenny Pritchett, WHA Clinical Quality Improvement Manager, jpritchett@wha.org, or Janet Wagner, RWHC Quality Services Senior Manager at jwagner@rwhc.com


Full Program - All Modules Included
2024-25 Wisconsin Quality Residency Program
  • Fee: $2,500 per person
    Fee will be invoiced to your hospital.

REGISTER HERE
Guest Registration - Individual Modules 
Program Modules
(Select 1 or more)
  • Fee: Each module is $250 per person
  • Fee is prepaid via credit card.
REGISTER HERE
Quality Residency Modules are from 9:00am - 3:30pm CT
Coach Calls are from 11:00am - 12:00noon CT (For Full Program Participants Only)
MODULE 1 - LEADING AS A QUALITY HEALTHCARE PROFESSIONAL
Wednesday, May 8, 2024 | 9:00am – 3:30pm CT    (In-person only at WHA)
(Coach Call: April 24, 2024 - 11:00am - 12:00noon CT)
  • Understanding the Scope of your Role as a Quality Leader
  • Support the Organizational Strategic Plan, Mission, Vision, & Values with Quality Initiative
  • Engaging Stakeholders from Senior Leaders to Front Line Staff
MODULE 2 - ACCREDITATION / SURVEY READINESS
Wednesday, June 12, 2024 | 9:00am – 3:30pm CT    Zoom (Virtual)
(Coach Call: May 22, 2024 - 11:00am - 12:00noon CT)
  • Accreditation / Survey Readiness
  • Strategies and Tools for Managing Surveys
MODULE 3 - HOSPITAL COMPLIANCE: STATE AND FEDERAL OVERSIGHT
Wednesday, August 14, 2024 | 9:00am – 3:30pm    Zoom (Virtual)
(Coach Call: July 31, 2024 - 11:00am - 12:00noon CT)
  • Hospital Regulatory Oversight and Survey Process
  • Emergency Medical Treatment and Labor Act 101
  • Frequently Cited Deficiencies
  • Plans of Correction Process
MODULE 4 - CREATING A CULTURE OF SAFETY & RISK MANAGEMENT
Wednesday, September 11, 2024 | 9:00am – 3:30pm CT    Zoom (Virtual)
(Coach Call: August 28, 2024 - 11:00am - 12:00noon CT)
  • Understanding High Reliability Organizations
  • Just Culture and Characteristics of a Culture of Safety
  • Sentinel/ Adverse Events
  • Root Cause Analysis/ Failure Modes and Effect Analysis
  • Disclosure of Info 
  • Informed Consent
  • Protected Information
MODULE 5 - QUALITY MEASURE REQUIREMENTS
Wednesday, October 9, 2024 | 9:00am – 3:30pm CT    Zoom (Virtual)
(Coach Call: September 25, 2024 - 11:00am - 12:00noon CT)
  • Types of Measures
  • Federal and State Reporting Requirements
  • Interoperability
  • Navigate Quality Related Public Reporting Sites
MODULE 6 - USING DATA TO MAKE DECISIONS
Wednesday, November 13, 2024 | 9:00am – 3:30pm CT   Zoom (Virtual)
(Coach Call: October 23, 2024 - 11:00am - 12:00noon CT)
  • Tools to Display and Report Data
  • Data Collection and Analysis in Excel
  • Mock Data Demo with Group Participation
MODULE 7 - ENGAGING CLINICIAN ACCOUNTABILITY IN QUALITY
Wednesday, December 11, 2024 | 9:00am – 3:30pm CT     Zoom (Virtual)
(Coach Call: November 20, 2024 - 11:00am - 12:00noon CT)
  • Medical Staff/ Med Exec
  • Committee Services and Impact on Quality
  •  Peer Review Processes as Educational Rather than Punitive
  • Ongoing Professional Practice Evaluations/ Focused Professional Practice Evaluations
MODULE 8 - POPULATION HEALTH AND CARE TRANSITIONS
Wednesday, January 8, 2025 | 9:00am – 3:30pm     Zoom (Virtual)
(Coach Call: December 18, 2024 - 11:00am - 12:00noon CT)
  • Care Coordination Strategies and Best Practices
  • Social Determinants of Health and the impact on Health Outcomes
MODULE 9  - PERFORMANCE IMPROVEMENT & PROJECT FACILITATION
Wednesday, February 12, 2025 | 9:00am – 3:30pm CT     Zoom (Virtual)
(Coach Call: January 22, 2025 - 11:00am - 12:00noon CT)
  • How to Choose a Methodology
  • Plan, Do, Study, Act (PDSA) Cycle
  • Project Facilitation Strategies and Management Tools
  • Project Selection Process
  • Selecting a Project Solving Methodology
  • Tools for Project Management
                            
- Only included with purchase of all 2024-2025 program modules -
MODULE 10 -   PUTTING IT ALL TOGETHER AND GRADUATION
Wednesday, March 12, 2025 | 9:00am – 3:30pm CT  (In-person only at RWHC)

(Coach Call: February 26, 2025 - 11:00am - 12:00noon CT)