LEADERSHIP INSIGHTS

Friends and Relationships - December 2022

I love Marcus Buckingham’s statement, “If you don’t care about people, get out of management.” But is building “friendship” the same as building a caring “relationship”? Like many things, there are plusses and minuses when it comes to friendships at work. For a manager, the downside of being friends with the people who report to you means you might get accused of playing favorites (which may or may not be true).
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Questions for Common Ground - November 2022

The season for family gatherings is not without its stress. I have eight siblings, and while it’s evident to the eyes that we are from the same gene pool, we, and our various partners, all have our own strongly-held views on a variety of topics. I am fortunate that my family loves me, because I’m sure I am not always easy to like. At a recent gathering, I agreed to play my sister’s (dreaded) bingo game for gag gifts if she would play my game first (playground negotiation skills 101).
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Actions for Workforce Recovery - October 2022

The American Hospital Association (AHA) has put out an extensive report on addressing the healthcare workforce crisis. One nugget in it, the Healthcare Rescue Package: “The Wellbeing Five” suggests refreshingly accessible actions:
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Kind To-Do List - September 2022

The community I work in has yard signs posted everywhere that say “Be Kind.” That’s it. Just be kind. An out-of-town friend came to visit and said the signs made her a little cranky. “Why should we have to tell people to be kind?” she asked. I don’t know the answer to that, but I do know that one of the people we are often least kind to is ourselves.
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Making the Rounds - August 2022

The concept is based on the model of doctors’ rounds with their hospital patients. In focused discussions during patient rounding, doctors assess what is helping and what is not. They make a connection, look for clues to understand a problem, identify solutions, and make the best use of the team. Patient rounding is not meant to replace an annual physical or tests for other unrelated medical issues any more than your leadership rounding is meant to replace your other performance management inte...
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Gen Z - July 2022

You might not need to read this article about Gen Z. Also referred to as Zoomers, this is the generation currently entering the workforce, born between the mid 1990’s - mid 2000’s. If you are already doing the following with all of your employees, regardless of generation, you might luck out with recruiting and retaining them.
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Nobody's Perfect - June 2022

If your belief pattern is that you should be perfect, you not only will fail at it, you will miss your greatness. A fixation on perfection robs people of so much that makes life worth living: joy, self-esteem, zest for life, and that feeling of satisfaction that comes from knowing you did well at something.
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Culver's Leadership Wisdom - April 2022

My office is in Culver’s home town. This place does an amazing business, and it’s not just about the sweet, creamy custard. I heard Lea Culver speak recently at the Sauk County Institute for Leadership, and the pearls of wisdom she shared about their family business journey line up pretty well with leading rural healthcare.
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Identity: Delegator - March 2022

If you avoid delegation for any reason, (you can do it quicker and better yourself, last time they didn’t come through for you, it takes too much effort, you don’t want to burden them because they are busy, etc.), it could be time to make a change. Let the word DELEGATOR itself help keep you on track.
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Don't Go - February 2022

Keep an eye out for an article I’m writing for ACHE’s (American College of Healthcare Executives) Frontiers of Health Service Management (Consider joining if you haven’t!). The summer issue features actions organizations are taking to address workforce challenges. In it I will highlight six RWHC Member hospitals who are doing everything they can to attract and keep great people.
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