LEADERSHIP INSIGHTS

I love Marcus Buckingham’s statement, “If you don’t care about people, get out of management.” But is building “friendship” the same as building a caring “relationship”? Like many things, there are plusses and mi...

The season for family gatherings is not without its stress. I have eight siblings, and while it’s evident to the eyes that we are from the same gene pool, we, and our various partners, all have our own strongly-held vie...

The American Hospital Association (AHA) has put out an extensive report on addressing the healthcare workforce crisis. One nugget in it, the Healthcare Rescue Package: “The Wellbeing Five” suggests refreshingly accessi...

The community I work in has yard signs posted everywhere that say “Be Kind.” That’s it. Just be kind. An out-of-town friend came to visit and said the signs made her a little cranky. “Why should we have to tell peopl...

The concept is based on the model of doctors’ rounds with their hospital patients. In focused discussions during patient rounding, doctors assess what is helping and what is not. They make a connection, look for clues t...

You might not need to read this article about Gen Z. Also referred to as Zoomers, this is the generation currently entering the workforce, born between the mid 1990’s - mid 2000’s. If you are already doing the followin...

If your belief pattern is that you should be perfect, you not only will fail at it, you will miss your greatness. A fixation on perfection robs people of so much that makes life worth living: joy, self-esteem, zest for l...

My office is in Culver’s home town. This place does an amazing business, and it’s not just about the sweet, creamy custard. I heard Lea Culver speak recently at the Sauk County Institute for Leadership, and the pearls ...

If you avoid delegation for any reason, (you can do it quicker and better yourself, last time they didn’t come through for you, it takes too much effort, you don’t want to burden them because they are busy, etc.), it c...

Keep an eye out for an article I’m writing for ACHE’s (American College of Healthcare Executives) Frontiers of Health Service Management (Consider joining if you haven’t!). The summer issue features actions organizati...